Court Personnel Education Events

What payment methods are accepted?
TJCTC accepts credit cards, checks, e-checks, purchase orders, and money orders. All registration and lodging fees must be paid before the conference begins. If payment will be delayed, contact Francisco at fjp12@txstate.edu.

Who should checks be made payable to?
Checks should be made payable to Texas State University and mailed to:
1701 Directors Blvd, Suite 530, Austin, TX 78744.

What does the registration fee cover?
The registration fee covers program costs and meals. Fees are deposited into the grant account and follow grant funding requirements.

What if I or my county cannot pay the registration fee?
If payment assistance is needed, contact Thea Whalen at td24@txstate.edu to request a waiver.

What is the Texas State overhead assessment fee?
This voluntary contribution supports TJCTC expenses not covered by grant funding, including salaries, benefits, and additional food or lodging costs.

How much is hotel lodging?
Lodging is $100 per room night at all locations. Hotel Cost: $200 ($100 per night for 2 nights)

Is there a free lodging option?
Yes. TJCTC offers free double-occupancy lodging at all conference locations for attendees who prefer not to pay the lodging fee. Attendees selecting this option will be assigned a room with another conference participant.

Can conference fees be transferred to another event?
No. Conference fees cannot be transferred between events. To attend a different conference, you must cancel your current registration, register for the new event, and submit payment again. Eligible refunds will be issued for the canceled registration.

What lodging options are available during registration?
Attendees may choose from the following options:

Can I attend more than one New or Experienced Court Personnel Conference each year?
No. Participants may register for only one New Court Personnel Conference or one Experienced Court Personnel Conference each year. This includes the virtual 12-hour New Court Personnel Conference and the virtual 16-hour Experienced Court Personnel Conference, as these programs cover the same curriculum as the in-person conferences.

This restriction does not apply to workshops, webinars, or Legislative Updates, which may be attended in addition to your annual conference.

What is the cancellation, refund, and no-show policy?
To receive a full refund of the registration fee and Texas State overhead assessment fee, cancellations must be submitted at least two weeks before the event start date through your Student Portal. TJCTC does not accept cancellations by phone.

Cancellations made within two weeks of the event are not eligible for a refund. If you must cancel within that time frame, email Francisco at fjp12@txstate.edu. 

Participants who register but do not attend (“no-shows”) are generally not eligible for a refund. Exceptions for medical or family emergencies may be considered on a case-by-case basis. Refunds may take up to 30 days to process.

Am I required to attend the full conference?
Yes. Because TJCTC events are grant-funded, participants must attend all scheduled training hours to receive credit. Participants who do not complete the full program may be responsible for related costs and may not attend future TJCTC events until outstanding balances are paid. 

Can TJCTC accommodate disabilities, special needs, or dietary restrictions?
TJCTC works to ensure conference facilities are accessible to attendees with disabilities. Accommodation requests should be included in the “Conference Special Needs” section during registration.

Attendees may also note food allergies or request gluten-free, vegan, or vegetarian meal options during registration. While accommodations cannot be guaranteed, TJCTC will share requests with the hotel whenever possible. 

For any additional conference questions, please contact the Court Personnel Program Administrator, Ashley Maxfield, at abh57@txstate.edu.

Will printed conference handouts be provided?
No. Presentation handouts will be posted on the TJCTC website approximately one week before each conference. An email from the program administrator will also be sent regarding handouts with the subject line, Know Before You Go. Attendees should print or download any materials they wish to use during the event. 

Can conference materials be copied or shared?
No. Conference materials may not be reproduced or distributed without prior written permission from the Texas Justice Court Training Center unless allowed under federal copyright law.

Where should copyright permission requests be sent?
Permission requests should be mailed to:
Texas Justice Court Training Center
1701 Directors Blvd, Suite 530
Austin, TX 78744